Be Our Guest: Perfecting the Art of Customer Service
Sunday, December 20th, 2009 at
4:39 am
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Seller: Amazon
Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Eve... [Read More]





